Shipping Methods
a. Available Shipping Options: We offer a variety of shipping methods to meet your needs:
- Standard Shipping: Typically delivered within [5-7] business days.
- Expedited Shipping: Typically delivered within [2-3] business days.
- Overnight Shipping: Delivered the next business day.
b. Shipping Costs: Shipping costs are calculated based on your delivery address and the shipping method you select. Shipping fees will be displayed at checkout. We occasionally offer free shipping promotions; these will be applied automatically if applicable.
2. Processing Time
a. Order Processing: Orders are generally processed within [1-2] business days. Processing times may be extended during peak periods, sales events, or holidays.
b. Order Confirmation: Once your order is processed, you will receive an email confirmation with details of your purchase and estimated delivery time. Please review this confirmation and contact us if there are any discrepancies.
3. Delivery Times
a. Estimated Delivery: Delivery times vary based on your location and the shipping method chosen. Estimated delivery dates will be provided at checkout. Please note that these are estimates and actual delivery times may vary.
b. Shipping Delays: While we strive to meet our delivery estimates, delays may occur due to factors such as weather conditions, carrier issues, or high order volumes. We are not responsible for delays caused by third-party carriers.
4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Use this tracking number to monitor the status of your shipment. For any issues or questions about your shipment, contact our customer support team.
5. Shipping to Multiple Addresses
If you need to ship items to multiple addresses, please place separate orders for each address. Currently, our system does not support splitting orders for shipping to different addresses in a single transaction.
6. International Shipping
a. Availability: We offer international shipping to select countries. International shipping rates and delivery times vary by destination.
b. Customs and Duties: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient. Please check with your local customs office for more information.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided at checkout.
8. Shipping Issues
If you encounter any issues with your shipment, such as missing or damaged items, please contact our customer support team at support@toymagicllc.shop as soon as possible. We will work with you to resolve any shipping-related problems.
9. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically for any updates.